Discover the CiteGoods Difference:
What makes CiteGoods stand out

Experience the Benefits of Hassle-free Order Fulfillment, Nationwide Support, and More!

Cost-effective

China is a great place to make and ship products to your client. With CiteGoods, you can confidently leave all your order fulfillment work to China, maximizing profits and reducing costs. This means increased profits from every sale..

Safe

We provide safe and secure storage, meaning no more damage or stealing from your inventory. With this peace-of-mind solution, you can focus on what matters—growing your business!

Real-time inventory management

Frequent backorders mean lost sales and dissatisfied customers. With our system, you can stay organized and get accurate, up-to-date insights into what items are available in stock, when new supply needs to be ordered, and more.

More shipping options

Ensure your products reach customers on time and at the best possible rate. With CiteGoods, you can have a fast, reliable shipping solution that offers multiple methods and guarantees the best rate, regardless of your budget or time constraints

Better customer experience

Our commitment to transparency means that you’ll always know your expenses upfront, with no surprises or confusion. You’ll always know exactly how much is due, when it’s due, and what it’s for.

No hidden charges

You can track every order’s shipping status in real-time with a few simple clicks. This way, you will have all the information you need to quickly identify which order is pending to ship and areas of improvement.

Nationwide coverage

The all-in-one package lets you know that your business is taken care of. With our full-service package, we will handle everything from maintaining your warehouse inventory to shipping the orders out hassle-free.

Unlimited support

Our team comprises experienced professionals with a deep knowledge of China’s suppliers and marketplace environment. We offer nationwide support and can help get you up and running smoothly in no time.

Frequently Asked Questions about
eCommerce Fulfillment Solutions

Answers to your most common concerns, if your question is not listed here,
we are happy to answer it. Please get in touch with us!

  • What is the Ecommerce order fulfillment solution?
    • eCommerce order fulfillment solution is an all-in-one service from collecting products from your China suppliers, warehouse them, inventory control, preparing the shipping against your orders, deliver and tracking the orders.
    • Our processing system lets you easily manage orders, track inventory, and ship products quickly.
    • With eCommerce’s order fulfillment solution, you can streamline your order fulfillment process and ensure customers get their orders quickly and accurately.
  • How does an Ecommerce fulfillment solution work?
    • Firstly, once your suppliers ship the products to our warehouse, you will see the stock from the system.
    • Secondly, once your clients place an order, we will ship the products to your clients directly.
    • Thirdly, you will see the stock update and tracking no. for the delivery.
  • What are the benefits of using an Ecommerce fulfillment solution?
    • 1.Reduce costs and increase profits with access to cheaper products from China.
    • 2.Easily manage inventory levels and avoid overstocking.
    • 3.Choose from multiple shipping methods to ensure fast and reliable delivery.
    • 4.Stay on top of orders with real-time tracking and updates.
    • 5.Gain more time to focus on your business growth; we handle all the heavy lifting for you.
  • How long does it take to process an order?
    • Usually, we ship out your orders within 8 hours if there is enough stock.
    • If there is no stock, we need to place the orders from the suppliers, and shipping out may take 2-5 days.
    • You can track the shipping process about 24 hours later.
  • What shipping methods are supported?
    • We support with multi-Channel fulfillment.
    • Normally two popular channels are as follows:
    • All E-package solution is available, such as Yun Express, Yanwen Express, and Cainiao.
    • All Express solutions, such as DHL, UPS, FedEx, TNT, and EMS, are available.
  • How long does it take for the customer to receive the package?
    • The customers would receive the package in about 5-7 days from a courier company such as DHL, UPS, FedEx, TNT, and EMS.
      And E-package costs about 15-20 days to arrive.